Terms & Conditions

Welcome to PsychCura’s Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of PsychCura (www.psychcura.com) and all its services. By accessing, booking, or interacting with PsychCura, you agree to abide by these Terms. If you do not agree, please refrain from using our website and services.

1. Service Description

PsychCura provides online psychotherapy, counseling, psychological assessments, and mental health support delivered by qualified mental health professionals. All appointments are conducted virtually and are subject to therapist availability.

2. User Eligibility

• You must be at least 18 years old or have parental/guardian consent to use our services.
• Our services are not a substitute for emergency care or crisis intervention. If you are in immediate danger, please contact local emergency services.

3. Therapy Session Policy

To ensure a smooth and respectful therapeutic process for both clients and therapists, please review the following guidelines before booking a session.

Session Duration

• Each therapy session lasts 45 minutes.

Session Fee

• Clients residing in Pakistan: PKR 4,000 per session.
• Clients residing outside Pakistan: USD 30 per session.
• Full payment must be made before the scheduled appointment unless otherwise agreed.

Booking & Payment

• All appointments must be booked through our website’s appointment form or via our provided contact details.
• Payment methods will be shared during the booking process.
• A session is confirmed only after payment has been received and the appointment time has been finalized.

Rescheduling a Session

• If you need to reschedule your appointment, please inform us at least 24 hours in advance.
• This allows us to offer the time slot to another client and manage appointments effectively.

Missed Appointments (No-Show)

• If you do not attend your scheduled session and have not provided prior notice, the session will be considered a missed appointment (no-show).
• Missed appointments are non-refundable and cannot be rescheduled.

Late Arrival

• If you join the session late, the session will still conclude at the originally scheduled time to avoid disrupting subsequent appointments.
• The full session fee will remain applicable.

Commitment to the Therapeutic Process

Consistency is an important part of therapy. These policies are designed to support a reliable, respectful, and effective therapeutic experience for all clients while ensuring fair use of appointment times.

Agreement

By booking an appointment with PsychCura, you confirm that you have read, understood, and agreed to abide by this Therapy Session Policy and the Terms & Conditions of PsychCura.

4. Privacy & Confidentiality

• All client information is kept confidential as outlined in our Privacy Policy.
• Your sessions, records, and communication are private, except where disclosure is required by law (e.g., risk of harm, court orders).

5. User Responsibilities

• Provide accurate and truthful information during booking and sessions.
• Do not misuse, share, or attempt to access others’ confidential information.
• Be respectful to our therapists and staff. Abusive, harassing, or inappropriate behavior will result in immediate suspension.

6. Website Content

• Content on this site is for informational purposes and does not constitute direct medical advice or diagnosis.
• We strive to keep all content accurate, but cannot guarantee completeness or error-free information at all times.
• PsychCura may update, modify, or remove content and services without notice.

7. Intellectual Property

• All content, designs, text, graphics, and logos are the property of PsychCura and protected by copyright laws.
• You may not copy, reproduce, or redistribute content without written permission from PsychCura.

8. Limitation of Liability

• PsychCura and its therapists are not liable for any indirect, incidental, or consequential damages arising from your use of the platform or therapy outcomes.
• Our services are not a replacement for emergency or in-person psychiatric care.

9. External Links

• Our website may contain links to third-party sites for your convenience. We do not control, endorse, or assume responsibility for content on these sites.

10. Changes to Terms

• We may update these Terms & Conditions at any time. Changes will be posted here with a revised “last updated” date.
• Your continued use of the website signifies your acceptance of any updates.

11. Governing Law

• These Terms are governed by the laws of Pakistan. Any disputes arising will be subject to the jurisdiction of courts in Pakistan.

12. Contact Us

If you have questions about these Terms & Conditions, please contact us:
info@psychcura.com
+92 329 4499077

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