PsychCura Privacy Policy

1. Information We Collect

• Personal Details: Name, contact information (email, phone), and demographic info when you register or book a session.
• Health & Session Information: Any details you share in therapy, assessment forms, or intake questionnaires.
• Payment Data: We use secure third-party payment processors; we do not store your credit/debit card information directly.
• Website Usage Data: Non-personal info like IP address, device type, browser, and usage analytics via Google Analytics or similar tools.

2. How We Use Your Information

• To schedule and deliver therapy sessions and mental health services.
• To communicate with you regarding appointments, reminders, or follow-ups.
• To improve our website, services, and user experience.
• To meet legal and ethical obligations as mental health professionals.

3. Confidentiality & Security

• Your therapy records and session content are kept strictly confidential and are never shared with third parties without your explicit consent—except when required by law or if there is a risk of harm to yourself or others.
• We use industry-standard security measures (SSL, secure servers, data encryption) to keep your information safe.

4. Cookies & Tracking Technologies

• Our site uses cookies and similar technologies to enhance your experience and analyze site traffic.
• You may disable cookies via your browser settings, but some site features may not function optimally.

5. Third-Party Services

• We may use secure third-party platforms for online booking, payment, video sessions (e.g., Zoom, WhatsApp), and analytics. Each provider has its own privacy policy.
• We do not sell or rent your personal data to anyone, ever.

6. Your Rights & Choices

• You can request to view, update, or delete your personal information at any time.
• You have the right to withdraw consent, except where required for service delivery or legal reasons.
• Contact us at info@psychcura.com for privacy-related requests.

7. Data Retention

• We keep your data only as long as necessary for legal, professional, or operational reasons.
• Records related to therapy may be retained as per local professional guidelines.

8. Children’s Privacy

• We do not knowingly collect data from children under 13 without parental/guardian consent.
• Parents/guardians may review or request deletion of their child’s data by contacting us.

9. Policy Updates

• This policy may be updated occasionally to reflect legal, regulatory, or service changes. We’ll notify you of major changes via our website.
• Last updated: July 2025

10. Contact Us

For any questions or privacy concerns, please contact us:
Email: info@psychcura.com
Phone/WhatsApp: +92 329 4499077
Website: www.psychcura.com